Nov 13, 2013 - Configure Apple Mail/Calendar for Office 365. Note: On the most recent version of OSX, this window will prompt for an Internal URL and an. 4 days ago - Hi, My office 365 subscription was setup using the default Mac email client until last. The issue should be related to the default Mac mail app.
Hi, My office 365 subscription was setup using the default Mac email client until last Friday. Over the weekend the authentication which was happening in house within my company for logging on to office 365 was migrated to Microsoft handled cloud.
Ever since the email stopped working. I deleted the account but now I can't setup on my Mac. I can use Outlook for Mac 2016 but I want to use the default client which while setting up errors out saying unable to verify account name or password.
I faced similar issue on my iPhone but deleting and recreating solved it on iPhone but it just doesn't works on my Mac. My Skype for business and other office apps are working seamlessly. Any help would be appreciated. Hi GaganM, Since the Office 365 account is working normally on other devices and clients, which means this account is good.
The issue should be related to the default Mac mail app. I just add my test Office 365 account to the default Mail app in our test Mac machine without any issue, so I need to collect more details about the scenario you meet. The screenshot of the error. Please clear the mail cache in this path: /Library/Containers/com.apple.mail/Data/Library/Caches/WebKit Thanks, Lance. The last time I set up was with email id and user name different and it worked that way.
Anyways I tried using the email id on both the fields but the issue persists and the result is the same error. Just to highlight, that after the movement to Microsoft cloud, the email setup on my iPhone also stopped working. I deleted the account and set it up and it worked like a charm. No issues on the phone.Personal information deleted by the moderator.
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Best Effort Support Only This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see:. This document explains how to connect to the Office 365 service.
Open System Preferences. Click Internet Accounts. On the account type page, click Exchange type. Continue to the next step. Important: If you are not presented with the above screen, you may need to click on the '+' sign located at the bottom left of the 'Accounts' window.
This action will start the account creation process. On the following page it will ask for your account credentials:.
Your Name: Enter your name as you'd like it to appear. Email Address: - Enter the of your Office 365 account which will take one of the following forms: [email protected] or [email protected] or name@ domain.wisc.edu. Password/Retype Password: Enter the password for your account Click Continue. If you receive the following error - Click Continue. If you are presented with the following screen fill in the required credentials. The username field will automatically be populated with the email address you entered previously.
This is not necessarily the address that should be used as the username. There are two types of accounts in Office 365 that determine the username that should be used. Username. For (e.g.
[email protected]), enter:. [email protected] ([email protected]). For ([email protected]) enter:. [email protected] ([email protected]).
For multi-level domains, [email protected], use the following format: [email protected]. Password: Enter the password associated with the account you entered above. Description: Enter Office365 into this field. Server Address: Enter outlook.office365.com into this field. Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the. Note: On the most recent version of OSX, this window will prompt for an Internal URL and an External URL.
![Office Office](http://www.recessesofmymind.com/allaboutme/images/emailqueen640.jpg)
![Configure Configure](https://helpdesk.it.helsinki.fi/sites/default/files/imported/ohjeet/kuvat/o365_macmail1.png)
Leave the internal blank, and type outlook.office365.com into external. Account summary page is next.
Click Continue. Next, you will be presented with the applications to configure: It is recommended that you select all the applications listed: Mail Contacts Calendar Notes Reminders. Click Done to finalize creating the account. Your account is now configured. One final step is required for Apple Mail users:.
After starting Apple Mail, it is very important that you disable this feature before using Apple Mail. Note: If your original WiscMail/WiscMail Plus account was configured on this device, use the following instructions to remove the account:. Important: Depending on the size and amount of emails you have in your account, Apple Mail may require some time to completely download all of your mail (and other data) the first time you load Apple Mail after configuring your account.
Configure Access to the Campus Directory (Whitepages) Remember: the Global Address List (GAL) will only contain Office 365 accounts. Therefore, you may still need access to the Campus Directory (Whitepages) to find the person you are searching for. Use these to configure the Campus Directory (Whitepages) within this client.